Anti-spam Policy

This PageBuilder Plus™ Anti-spam Policy has been created to publicize our policies and practices in regards to our Clients sending unsolicited email (spam), and to provide assistance to recipients of unsolicited email (spam).

About PageBuilder Plus™

PageBuilder Plus™ is a web-based permission email list management and distribution service provided by Virtual Design House, Inc. PageBuilder Plus™ provides the technology and infrastructure; however, our respective Clients manage the email lists and email campaigns sent to those lists. PageBuilder Plus™ generates revenues by providing our service to our clients for a service fee. In accordance with our Privacy Policy and our agreement with our Clients, PageBuilder Plus™ does not share any information with any third party.

Anti-spam Policy

PageBuilder Plus™ does NOT permit our system to be used to send unsolicited email (spam), and enforces our Anti-spam Policy using several methods as outlined below.

Report Abuse

To report any abuse or violations of the PageBuilder Plus™ service, please file a report by clicking Report Abuse and completing the form, or, forward the email you received to abuse@pagebuilderplus.com. Your report will be registered and that Client will be investigated for violations of our Anti-spam Policy. The identity of any individual reporting abuse will be kept confidential. PageBuilder Plus™ enforces our Anti-spam Policy using several methods as outlined below.

Anti-spam Policy Enforcement

PageBuilder Plus™ enforces its Anti-spam policy using several methods:

  • To the best of our knowledge, PageBuilder Plus™ and the PageBuilder Plus™ system adheres to ALL state and national laws regarding sending unsolicited bulk email.
  • We provide ongoing training to our Email Marketing Consultants to consult with our prospective Clients on the proper methods they can use to build their email lists, as well as educating prospective Clients on PageBuilder Plus™'s Anti-spam policy.
  • On our agreement with our Clients, our Clients specifically agree NOT to use PageBuilder Plus™ to send unsolicited email or spam.
  • All emails sent using PageBuilder Plus™ include point of origin and routing information as well as identifying information about the Client that sent the message.
  • PageBuilder Plus™ supports multiple OPT-OUT / REMOVE / UNSUBSCRIBE methods including instructions and a link at the bottom of each email distributed through PageBuilder Plus™, automatic opt-out using reply email, automatic opt-out using forwarding email, PageBuilder Plus™ site Global Opt-Out, and the ability for Clients to remove emails.
  • We track all registered complaints related to each Client, and compare the rates against historical averages of abuse complaints across our system. If we suspect a violation of our Anti-spam policy, we will contact the Client and discuss the Clients options, which may range from a warning, to forcing the Client to implement our Double-Opt-In system, to termination of service for that Client, as well as other remedies.

ISPs and Network Administrators

While we do our best to keep PageBuilder Plus™ free from abuse and encourage our Clients to use best practices to avoid generating complaints, the huge volume of messages we send does generate complaints, both to us, to our clients, and to ISPs and Network Administrators. If you receive complaints about unsolicited email sent from our service, please forward the email to abuse@pagebuilderplus.com, along with your contact information and the company you represent. We will investigate the complaint and respond to you with the results of our investigation.